PRIVACY POLICY
- INTRODUCTION
The website (hereinafter, “the Website”) belongs to the company Shenzhen Chimera Technology
Co. Ltd S.à.r.l, (hereinafter, “the Company”) and is hosted by Infomaniak Network SA (hereinafter,
“the host”). The host provides the online e-commerce platform
allowing the sale of our products and services.
When you visit this website, Carlos Manuel Ponte Silva collects certain
information about your device, regarding your interaction with this site as well as
information necessary to process your purchases. Additional information
may be collected in the event of contact on your part with our customer service.
The person responsible for processing your personal data collected on our website is
Infomaniak Network SA. which you can contact at the following email address:
support@infomaniak.com.
Infomaniak Network SA undertakes to protect personal data collected due to
your use of our website and not to transmit such personal data to a third party
without you having been informed in advance.
This privacy policy (hereinafter, the “Privacy Policy”) has been
designed to help you understand what information we collect, why we
collect them and to explain how you can update, manage, export and
delete your information.
The objective of this Privacy Policy is to inform you about our practices in
regarding the collection, use and disclosure of information and data you
concerning, collected due to your use of our website as well as the content and
the terms of exercise of your rights in this matter.
The company Carlos Manuel Ponte Silva ensures the protection of your personal data and
your private life in compliance with Swiss and European regulations applicable in
matter.
Your express agreement to the Privacy Policy is required and necessary for us
allow your order(s) to be processed and to ensure an optimal browsing service,
appropriate and best suited to your needs.
Consequently, by browsing our website, you agree to read and you accept
our Privacy Policy.
Personal data concerning you may be collected and processed,
in particular because of your navigation on our website, but also because of any
possible order(s) that you place on the site and in connection with any possible order(s)
request(s) from you to our customer service.
The data that may be collected and processed include the following:
1) Data relating to your identity: ∙ Name(s) and first name(s); ∙ Postal contact details (billing address and delivery address); ∙
E-mail address ; ∙ Telephone number.
2) Data relating to the means of payment used to place the order: ∙ Credit card number; ∙ Credit card expiration date; ∙ Bank details.
3) Data relating to the monitoring of the commercial relationship: ∙ Your order number; ∙ History of your purchases; ∙ Your possible requests to customer service; ∙ Your preferences and interests in relation to the services and products offered on our
site;
4) Electronic identification data: ∙ IP address ∙ Other browsing information relating to your terminal.
- USE OF COOKIES
We use “cookies” and other unique identifiers.
A “cookie” is a small amount of information that is downloaded to your computer or
on your device when you visit our site.
We use a number of different cookies, including functional cookies,
performance, advertising, social media or content.
“Cookies” improve your browsing experience by allowing the website to
remember your actions and preferences.
“Cookies” also provide information about how you use our
website, for example if this is your first visit or if you are regular visitors.
The following cookies are used to optimize your experience on our website as well as
to provide you with our services: please refer to the table and information published on
the site.
The length of time a “cookie” remains on your computer or device
connection depends on whether it is a so-called “persistent” “cookie” or a “so-called” “cookie”.
session”.
So-called session “cookies” last until you stop browsing our site.
website.
So-called persistent “cookies” last until they expire or are deleted.
Most of the “cookies” we use are persistent and expire between 30 minutes and
two years from the date they were downloaded to your device.
You can control and manage “cookies” in several ways. For example, you can
change your browsing settings. Please note, however, that deletion or
Blocking “cookies” may harm your experience as a user of our website and that
some parts of it may no longer be fully accessible.
You can choose which “cookies” you want to enable and which “cookies” you
want to deactivate this at any time.
You can give or withhold your consent to the use of different categories of
“cookies” which are not strictly necessary. You also have the possibility to withdraw
your consent at any time.
Please note that we cannot guarantee that the e-commerce platform
on our website works properly in case you choose not to accept
certain “cookies”. Indeed, certain functions may be lost or certain pages
may no longer be displayed.
The “cookies” we use are in no way likely to transmit viruses
computers.
The “cookies” that we use cannot extract data from your hard drive either.
personal information that identifies you.
We use “cookies” for the sole purpose of collecting information, in accordance with
this Privacy Policy, and, in no way, personal information
or nominative allowing you to be identified without your consent.
Furthermore, blocking “cookies” does not prevent the sharing of information with third parties.
To exercise your rights or to object to certain uses of data
personal information collected about you due to your use of our site, please contact
Infomaniak Network SA, solely responsible for processing this information, at the email address
following: support@infomaniak.com.
- PURPOSES OF COLLECTION OF YOUR PERSONAL DATA
If you decide to use our website, you agree that we collect, use and
disclose information about you in a strictly limited manner and within the
conditions defined in this Privacy Policy.
Personal information about you may also be collected when
you communicate with the company Carlos Manuel Ponte Silva and that you provide, by
example, your contact details.
Your personal data, as defined in this Privacy Policy, is
collected based on your explicit consent. They are also for the purposes of
the execution of your order(s) or because they meet a legitimate interest of the
Carlos Manuel Ponte Silva company.
The collection of your personal data may have the following purposes:
1) Handling your questions and requests for information;
2) The supply and delivery of products and/or services that you have purchased on our
site ;
3) Managing your online orders and delivering these orders as well as
the applicable guarantees;
4) Processing your payment information;
5) Guaranteeing the security of online transactions, preventing fraud and
payment incidents;
6) Management and optimization of customer relations;
7) Establishing a profile about you in order to better analyze your
consumer trends and preferences;
8) Subject to your consent, to send you information about our
offers, news and events (newsletters, invitations and other publications);
9) Improving the functioning of our website;
10) To offer you personalized services;
11) Detection of possible risks or fraud;
12) Managing and responding to repair requests, and providing services
after-sales. - RECIPIENTS OF YOUR PERSONAL DATA
Your personal data is collected by the company Carlos Manuel Ponte Silva.
The Carlos Manuel Ponte Silva company cannot disclose personal information or
financial information concerning you only to the following actors and in the following specific situations.
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Your personal data may be disclosed to our service providers. In
Indeed, we sometimes use third parties as service providers which allows us to
to carry out specific activities on our behalf.
Any information or data that may be communicated to our service providers
is intended to guarantee the full execution of the sales contract concluded on our website.
For example, the delivery service, provided by service providers such as DHL,
UPS or other national postal service, needs your basic information such as your
first and last name, your delivery address and your telephone number. The communication of
this information is necessary to enable the seller to fulfill its obligations of
customs clearance and delivery in connection with the orders you have placed on our
website.
Your personal data may also be communicated to subcontractors for
technical and/or logistical reasons (for example, carriers, service providers
hosting and maintenance of our website, payment providers,
fraud management organizations, technical service providers responsible for sending emails,
etc.).
Your personal data may also be disclosed for commercial purposes to the host
from our website “Infomaniak Network SA. ”..
Your personal data may also be disclosed for logistical purposes to the
seller of products marketed on our website, namely the company Shenzhen Chimera
Technology C., Ltd., a company incorporated under Chinese law with its registered office at 25D, Block
A, 1866 Lvjing Residence, Minzhi Street, Longhua New District, Shenzen City, China.
Please also note that we use the Google Analytics functionality to better
understand the trends, needs and preferences of customers who use our website.
To learn more about how Google Analytics uses your personal information,
click here: https://tools.google.com/dlpage/gaoptout. However, you have the possibility to
deactivate the Google Analytics functionality by clicking below:
https://tools.google.com/dlpage/gaoptout.
We share information with our advertising partners about your use of
our website, your purchases and your interactions with advertisements on other websites
products and/or services marketed on our website. `
We collect and share some of this information directly with our partners
advertising and, in some cases, through the use of cookies or other technologies
similar.
For more information on how targeted advertising works, you can visit
information published on the Network Advertising Initiative (“NAI”) page at
following :
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Please note that you have the option to opt out of targeted advertising on the Sites
following by clicking on the link given below:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized
ads]
Additionally, you have the option to opt out of some of the targeted advertising services by
visiting the Digital Advertising Alliance opt-out portal at:
http://optout.aboutads.info/.
Finally, we may communicate your personal data to third parties.
when such communication is required by law, by a regulatory provision or
title of a judicial decision.
- DURATION OF STORAGE OF YOUR PERSONAL DATA
We undertake to use your personal data only for the duration
necessary to achieve the purposes described in point 4 of the Policy
Confidentiality.
Personal data concerning you, collected and processed under the section “
Contact”, will only be kept for the duration of processing your request.
The data relating to your orders will, in principle, be kept by the company Carlos
Manuel Ponte Silva for a period not exceeding the legal limitation periods
applicable. As soon as your customer account is closed, this data will be archived or
will be destroyed if the said deadlines have expired.
Your banking data will only be stored securely and for the duration
necessary for validation of your order and payment. Your banking details will be
then immediately destroyed.
In any case, you have the right to close, at any time, your customer account and/or
unsubscribe from newsletters from our website.
To do this you can contact our customer service by email at the address
following: contact@get-trency.com. You can also unsubscribe by clicking on the unsubscribe link
attached to each of our newsletters. - PROCESSING OF YOUR PERSONAL DATA
Personal information collected as a result of your use of our website will be
initially processed in Ireland. They will then be transferred outside Europe for
storage and for further processing, particularly in Canada and the United States of America.
For more information on how data transfer compliance
personal to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27
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2016 relating to the protection of natural persons with regard to the processing of data
personal character and the free movement of such data, and repealing Directive 95/46/EC
(hereinafter, “GDPR”), you can consult the GDPR white paper written by our partner
Infomaniak Network SA.
Please note that your personal data will also be disclosed and processed by the
Chinese company Shenzhen Chimera Technology C., Ltd., seller of products and services
marketed on our website, in order to ensure the delivery of your orders.
Only personal information relevant to sending your orders will be there.
processed.
- CONFIDENTIALITY AND SECURITY OF YOUR PERSONAL DATA
Our partner Infomaniak Network SA, host of our website, has implemented
appropriate technical and organizational measures to ensure confidentiality and
security of personal data collected about you.
Therefore, Infomaniak Network SA guarantees that transactions concluded on our website
are protected by an SSL encryption process. - YOUR RIGHTS ON YOUR COLLECTED PERSONAL DATA
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27
2016 mentioned above as well as the related national regulations in force, you have a
right of access and right to rectification of personal data collected by you
concerning.
You also have the right to request the deletion of personal data which you
concern and the right to object to their processing.
You also have the right to obtain the limitation or portability of personal data which
concern you to the extent that this is applicable.
You can object to the processing of your personal data for reasons
legitimate or at any time, as part of an opposition to the use of your data
personal for commercial purposes. You can also provide instructions regarding
what happens to your personal data after your death.
You have the right to obtain the rectification of your data which is inaccurate and to
complete your information which may be incomplete.
You can object to your personal data being used for the purposes of
create your customer profile. In this case, you will no longer be able to benefit from offers or
personalized services on our website.
You can assert these rights over your personal data as collected on our
website, directly, by sending an email with your request to the address
next: contact@get-trency.com
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In the event that personal information relating to your postal address and/or your
email address changes, please update these
information.
This is essential to facilitate shipping and to enable the effective receipt of your
orders as well as to contact you if necessary and in connection with such orders.
The Carlos Manuel Ponte Silva company may also keep a copy of the communications
with users of our website, including any answers to your questions and
comments sent by our customer service. - APPLICABLE LAW – DISPUTES
This Privacy Policy is governed by Swiss law.
Any dispute arising from the application or interpretation of this Privacy Policy
Confidentiality will be resolved exclusively by competent Swiss courts, subject to
special territorial jurisdictional rules, such as, in the event of a dispute with a
consumer residing in the territory of the European Union.
In the latter case, the courts of the place of residence of the consumer concerned will have,
exclusive jurisdiction. - MODIFICATION OF THE PRIVACY POLICY
We reserve the right to update this Privacy Policy to
reflect any future changes to practices, legislation and regulations
applicable in this matter as well as for operational reasons. - CONTACT
For more information about our privacy practices, if you have any
questions or if you would like to file a complaint, you can contact us by
email to address contact@get-trency.com.
Translated from french, some translation issue could happen.